Unified Messaging

NEWS: 1 - 3 of 15

	Microsoft's partnership with Aspect sparks interest in converged contact centers SearchUnifiedCommunications.com | 01 May 2008 ARTICLE - Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear.

	Google offers beta of free unified messaging service SearchUnifiedCommunications.com | 04 Mar 2008 ARTICLE - Google has opened up GrandCentral, a free unified messaging and phone management service, to a limited beta.

	Top ten UC terms SearchUnifiedCommunications.com | 18 Feb 2008 ARTICLE - Here you'll find the top ten searched-for unified communication terms including communication-enabled business processes, SIP, IM, presence, videoconferencing and more.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 10

	Is the iPhone a good choice for my business? 15 Jul 2008 EXPERT ANSWER - With the recent launch of the 3G iPhone, enterprises are wondering if the device is well-suited to business use. IP telephony expert Jon Arnold details the pros and cons of enterprise iPhone usage, from application support to ...

	Will unified communications be able to integrate with IM applications? 22 Feb 2008 EXPERT ANSWER - Unified Communications solutions are intended to incorporate all manners of conveying information and will almost certainly include some form of instant messaging capability.

	Unified messaging: A mature technology 18 Jan 2008 TIP - Unified messaging has significant benefits and has earned acceptance as its technology has matured.

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REFERENCE & LEARNING: 1 - 2 of 2

	What UC is and isn't SearchUnifiedCommunications.com | 28 Jul 2008 E-BOOK - Want to know what unified communications (UC) is and what UC isn't? Find out here and learn about key UC elements and components.

	The lowdown on Lotus Notes Domino 8 SearchDomino.com | 31 May 2007 FAST GUIDE - Get up to speed on Lotus Notes Domino 8 with this collection of articles, demos, reviews and product guides.

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BEST WEB LINKS: 1 - 1 of 1

	Unified messaging tutorial International Engineering Consortium (IEC) | 18 Jan 2008 BEST WEB LINK - This tutorial will help you to understand what unified messaging is and how it can work for you. There are sections covering basic concepts and considerations for service providers. At the end of the tutorial, you can take a ...

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	SEE ALSO - Topics Related to Unified Messaging:  Mobile Unified Communications, Contact Management, Instant Messaging (IM) and Presence